Privacy Policy
Your Trust. Our Responsibility. A Healthier Tomorrow.
At Remedixa, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and business services.
For the purposes of this Privacy Policy, “Remedixa,” “we,” “us,” or “our” refers to the Remedixa business operating through our website and related services.
What Personal Information Do We Collect?
We collect information reasonably necessary to operate our website, respond to enquiries, communicate with users, and provide our business services.
This may include your name, company, job title, email address, phone or WhatsApp number, country, business location, pharmaceutical sourcing requirements, and information included in your enquiry.
Information Collected Automatically
When you visit our website, technical information may be collected automatically by our website, hosting provider, analytics tools, cookies, and similar technologies.
- IP address
- Browser and device information
- Operating system
- General geographic location
- Pages visited and time spent
- Technical logs and diagnostic information
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support website performance.
You may manage or disable cookies through your browser settings. Certain website functions may be affected if cookies are disabled.
How We Use Personal Information
- Respond to enquiries and quotation requests
- Understand pharmaceutical sourcing requirements
- Support export and distribution services
- Communicate regarding business relationships
- Improve our website and services
- Maintain website security
- Comply with legal requirements
Does Remedixa Share Personal Information?
We do not sell personal information as a business activity. We may share information only where reasonably necessary for legitimate business, operational, legal, or service-related purposes.
This may include trusted service providers, business partners, manufacturers, suppliers, logistics providers, and legal or regulatory authorities where appropriate.
International Data Transfers
As Remedixa operates in an international pharmaceutical export environment, personal information may be processed or accessed in countries other than the country where it was originally collected.
We aim to take reasonable steps to ensure appropriate safeguards and compliance with applicable data-protection requirements.
How We Protect Personal Information
We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse, alteration, and destruction.
No electronic storage or internet transmission method can be guaranteed to be completely secure.
How Long Do We Keep Personal Information?
We retain personal information only for as long as reasonably necessary for responding to enquiries, maintaining records, providing services, meeting legal requirements, resolving disputes, enforcing agreements, and protecting legitimate business interests.
Your Privacy Choices and Rights
Depending on applicable law, you may have rights to request access, correction, deletion where legally applicable, withdrawal of consent, information regarding processing purposes, and the ability to raise privacy-related concerns.
Contact: info@remedixa.com | +91 91377 34700
Marketing Communications
If you voluntarily subscribe to newsletters, updates, or promotional communications, we may use your contact information for those communications.
You may request to stop receiving non-essential marketing communications by following unsubscribe instructions or contacting us.
Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, social-media pages, or services. These third parties may have their own privacy policies and practices.
Remedixa is not responsible for privacy practices, content, or security of third-party websites outside our control.
Children's Privacy
Our website and business services are intended for adults and business users. We do not knowingly seek to collect personal information from children where such collection is not permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, applicable law, data-protection practices, or technology.
We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us.
Remedixa
Phone: +91 91377 34700
Email: info@remedixa.com
Website: www.remedixa.com